The Nigeria Customs Service (NCS) has successfully concluded a three-day hybrid workshop aimed at enhancing the strategic communication skills of its Public Relations personnel.
Held at the NCS Headquarters in Abuja from 7 to 9 May, the intensive training brought together Command Public Relations Officers, editors, reporters, and other media unit staff to explore the evolving landscape of digital media and communication.
The workshop focused on sharpening skills in digital engagement, content creation, visual storytelling, media innovation, and the use of inclusive language to strengthen the Service’s public image and stakeholder engagement.
Facilitated by seasoned professionals in journalism, digital strategy, and communication, the sessions included practical engagements on editorial house style, media law, design principles, and strategic messaging.
In a keynote address delivered on behalf of the Comptroller-General of Customs, Adewale Adeniyi, Assistant Comptroller-General Isah Umar underscored the importance of effective communication in driving institutional reforms and fostering public trust.
“Today marks a key step in the development of officers charged with promoting the Nigeria Customs Service,” ACG Umar stated. “Capacity building is essential. I urge our younger officers to learn from the expertise of the professionals gathered here.”
Also addressing the participants, Assistant Comptroller and National Public Relations Officer, Abdullahi Maiwada, emphasised the importance of continuous professional development in a rapidly evolving media environment.
“This training is vital. Knowledge is endless, and we must seize every opportunity to grow,” he said. “What we’ve learned here can greatly enhance our professional effectiveness. In the past three days, we’ve shared valuable insights. Let’s apply these lessons to improve both ourselves and the Service.”
The workshop concluded with a certificate presentation, recognising the commitment and engagement of participants throughout the programme.