The Nigerian Shippers’ Council (NSC) has announced its plan to become fully digitalised by December 2025 through the complete deployment of the Enterprise Content Management (ECM) system across all departments.
This initiative is intended to phase out manual, paper-based processes and improve operational efficiency, with internal communications, approvals, and record-keeping expected to be fully migrated to the ECM platform by the third quarter of 2025.
The Executive Secretary and Chief Executive Officer of the Council, Dr. Pius Akutah, made this known at the Council’s Special Management Retreat held in Lagos.
Themed “Achieving Strategic Intents Through Performance Lens,” the retreat focused on aligning the Council’s operations with national policy directions, particularly within the context of the marine and blue economy.
Akutah stated that the Council’s current five-year Strategic Plan outlines specific targets aligned with the Federal Government’s National Policy on Marine and Blue Economy. These targets include improvements in trade logistics, cargo management, and port infrastructure development.
He emphasised the need for departments to integrate national policy objectives into their annual workplans and submit quarterly alignment reports to the Executive Secretary’s Office for transmission to the supervising ministry.
As part of this alignment, the Regulatory Services and ICT units of the Council are expected to work with terminal operators and the Nigeria Customs Service to develop an integrated performance dashboard. This dashboard will track vessel and cargo processing metrics in real time and feed into the Council’s monthly performance reviews.
Akutah underscored the shift towards a performance-based culture within the Council, noting that activities should now be measured by outcomes rather than intentions. He referenced the performance bond signed between the Council and the Minister of Marine and Blue Economy, Adegboyega Oyetola, which sets performance as a central component of national development policy.
He also highlighted the need for infrastructure development, stating that key projects such as the Jos Inland Dry Port, Gateway Inland Dry Port (Ogun), Kano Dala Inland Dry Port, Potiskum Vehicle Transit Area, and Border Information Centres must advance from planning to full execution.
Speaking earlier at the retreat, the Council’s Director of Strategic Planning and Research, Rotimi Anifowose, described the retreat as a significant moment in the Council’s institutional development.
He said it served to reaffirm the Council’s commitment to accountability, performance, and continuous service improvement.
Anifowose added that the performance bond signed during the retreat represents a shared obligation to deliver on agreed goals, enhance transparency, and foster a results-oriented organisational culture.
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