To minimize challenges clearing agents may encounter in accessing the new Nigeria Trade Hub portal and processing the Pre -Arrival Assessment Report (PAAR) application, the Apapa Area Command of the Nigeria Customs Service (NCS) has opened an Information Communication Technology (ICT) facility and a help desk office.
Custom Area Controller of the Command, Comptroller Charles Edike, who took SHIPS & PORTS DAILY correspondent round the facility yesterday, said that the centre which was commissioned by the Customs Comptroller General last week was aimed at assisting and addressing hitches the importing public may encounter under the new e- clearance system.
While advising clearing agents to make use of the facility, he noted that apart from agents, who are yet to be internet savvy, most of the clearing agents who are now computer literate may also encounter one problem or the other while accessing the hub in their respective offices or homes.
The customs boss stated that when properly utilized, the ICT facility will help minimize the likely hiccups that may arise especially now that the NCS had just taken over the Destination Inspection scheme.
It would be recalled that the Customs CG had equally donated and commissioned a trade hub centre at the Balogun Business Association market at the Lagos International Trade Fair Complex to assist the traders secure information about products and their status even before they are imported.