NSC launches service charter

Executive Secretary of the Council, Emmanuel Jime

 

The servicom unit of Nigerian Shippers’ Council (NSC) has launched a service charter and customer care policy handbook.

The launch took place last week at the NSC headquarters in Apapa, Lagos.

The Executive Secretary of the Council, Emmanuel Jime said it is when people are aware of what they expect in terms of obligation and services that they measure their performance.

The NSC boss was represented at the event by the Director, Regulatory Services Department of the Council, Ifeoma Ezedinma.

He commended servicom unit for the concerted effort the staff put into ensuring good service delivery to the council and its stakeholders adding that the newly-launched service charter would further enhance service delivery.

The National Coordinator of Servicom, Nnena Akajemeli commended past and present nodal officers of the NSC for the publication of the service charter and customer care policy handbook.  

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